These Terms & Conditions govern your use of our website and the purchase of any products from yKiya. By accessing our website or placing an order, you agree to be bound by these Terms.
1. General Information
This website is operated by yKiya. Throughout the site, the terms “we,” “us,” and “our” refer to yKiya. By visiting our site and/or purchasing something from us, you engage in our service and agree to these Terms & Conditions.
If you do not agree with any part of these terms, you may not use our website or services.
2. Eligibility
By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian.
3. Products & Availability
We make every effort to display product descriptions, prices, and images as accurately as possible.
However, we do not guarantee that colors, features, or descriptions will be perfectly displayed on all devices.
We reserve the right to:
- Modify or discontinue any product at any time
- Limit sales to any person, region, or country
- Refuse service to anyone for any reason at any time
4. Prices & Payments
- All prices are displayed in USD.
- We reserve the right to change prices at any time without prior notice.
- Payments must be completed in full before orders are processed.
- We are not responsible for bank fees, currency conversion fees, or payment provider charges.
5. Shipping & Delivery
Shipping details, delivery timeframes, and tracking information are explained in our Shipping & Tax Policy.
Key points:
- We offer Standard / Free Shipping only
- Delivery times are estimated, not guaranteed
- Tracking is provided via 17track on our website
- Delays may occur due to customs, weather, holidays, or local postal services
- yKiya is not responsible for delays once the package has been handed over to the carrier.
6. Taxes & Import Duties
Depending on your country, your order may be subject to customs fees, VAT, or import taxes.
These charges are the responsibility of the customer and are not controlled by yKiya.
7. Returns & Refunds
Our return and refund rules are fully explained in our Refund & Returns Policy.
By placing an order, you confirm that you have read and accepted this policy.
8. Order Cancellations
Orders may only be canceled within a short time after being placed and before processing begins.
Once an order is processed or shipped, it can no longer be canceled.
9. Incorrect Address
Customers are responsible for providing accurate and complete shipping information.
yKiya is not responsible for orders delivered to incorrect addresses provided at checkout.
10. Intellectual Property
All content on this website (images, logos, text, designs, branding) is the property of yKiya and may not be copied, reproduced, or used without written permission.
11. Limitation of Liability
yKiya shall not be liable for:
- Delays caused by shipping carriers or customs
- Lost or stolen packages marked as delivered
- Indirect or consequential damages from the use of our products or website
Use of our products is at your own risk.
12. Fraud & Abus
We reserve the right to refuse service, cancel orders, or permanently block users engaged in:
- Fraudulent activity
- Chargeback abuse
- False claims
- Policy manipulation
13. Privacy
Your personal information is handled according to our Privacy Policy.
14. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will take effect immediately once posted on this page.
15. Contact Information
For any questions regarding these Terms & Conditions, please contact us through our website’s contact form.